CALL US! 770-933-8338
 

ORDERING FOR IMPRINTED ITEMS

Ordering
Please call (770) 933-8338 to place your order anytime, 24 hours a day, 7 days a week. If we are unable to take your call, please feel free to leave your order or any questions on our voice mail. Also, you may visit us at www.canyouimagine.com. We look forward to hearing from you!

Delivery
Production times may vary per item. Estimate 4 weeks for delivery after we receive approved artwork. We will do our very best to get your items to you as quickly as possible. Promo-In-A-Hurry cuts this time in half.

Terms
Net 30 with approved management companies. We otherwise accept cash or check in advance.

Over/Under Runs
You will be expected to accept and pay for up to a 10% over run (making too many of your item). Also, be prepared for up to a 10% under run (making too few of your item). You will not be charged for items you do not receive due to an under run or damages.

Returns
Due to the nature of custom printing, promotional items cannot be returned or exchanged.

Colors
Colors of the items displayed in our catalogs and on our website may vary slightly to the actual item due to photography and printing intricacies.

Artwork
Logos and text are best submitted in a Vector file. If you do not have this, artwork assistance is available at a charge of $50.00 per hour with a minimum charge of $35.00. The artwork is set up and saved in a Vector file for your future use on additional promotional items at no additional charge. Prices are based on one color printing in one location unless otherwise noted.
Additional fees may be incurred for PMS color matching, metallic inks, and adding text to an existing logo. Please submit artwork formatted for the actual size of the imprint to artwork@cyigifts.com.

Paper/Email Proofs
Available upon request. Revisions to proofs will be charged as a new proof. Costs of proofs vary by manufacturer.

Cancellations
A minimum cancellation charge of $25.00 plus all charges incurred to date will be billed accordingly.

Note
Prices on promotional items occasionally vary without prior notice.

     
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